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Michael Sage

IT, Digital & Culture

Unifi Video Mongodb remove

Occasionally you hit an issue with a unifi camera and it won’t connect or remove from the controller. The easiest / only way to fix this is to manually remove it from the database.

SSH into the NVR and find all the cameras:

mongo localhost:7441/av
db.camera.find()
db.camera.find({}, {_id: 0, name: 1, uuid: 2})

Look for the camera in question, we will want the UUID

"Driveway", "uuid" : "1fbfb420-a091-3c8f-b184-e43ec862b14a"

Then remove it, exit the tool, and restart UFV

db.camera.remove({uuid:"1fbfb420-a091-3c8f-b184-e43ec862b14a"})
exit
service unifi-video stop; service unifi-video start